No Thumbnails for Windows 7

Here's the place to discuss anything about Media Preview in English.
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genm79
Posts: 2
Joined: Sun Aug 24, 2014 1:34 am

No Thumbnails for Windows 7

Post by genm79 »

Good Day to the developers.

Thanks for the software. I was directed here when I was suffering from a dllhost.exe 'error'.

My problem was solved when I installed Media Preview.

However now, I do not have any thumbnails.

I have applied all the settings, tried filling up the thumbnail cache, dragging folder to live testing, rebooted and tried afew times.

Still no thumbnails.

How should I proceed next?

I am running Windows 7 Ultimate Service Pack 1.
BabelSoft
Site Admin
Posts: 342
Joined: Sat Jun 02, 2012 9:23 pm

Re: No Thumbnails for Windows 7

Post by BabelSoft »

Hi genm79,

1/ Try to open Media Preview Config and check if any video formats have been ticked. Else ticked some or all and click on Apply.
2/ If it's still not working, go to the "Testing and Cache" tab, click on "Clear Thumbnail Cache", and reboot to be sure it's effective right away.
3/ If it's still not working, come back to me with an extract of your system registry (HKEY_CLASSES_ROOT/.mkv). If you don't know how to perform this extraction, I'll try to send you another application to perform this automatically.
genm79
Posts: 2
Joined: Sun Aug 24, 2014 1:34 am

Re: No Thumbnails for Windows 7

Post by genm79 »

Thanks for the help.

I have sent you a PM with regards to my registry.

Regards,
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